1. Shipping Fee
Free domestic shipping for orders over 8,800 yen including tax.
Free international shipping for orders over 33,000 yen including tax.
Ships within 1-3 business days after order confirmation.
3 . Returns/Exchanges/Cancellations
Cancellation after ordering is not possible.
Items can be returned or exchanged within 14 days from the date of delivery.
Please contact us here.
However, this does not apply to the following products.
・Products used (including cases where containers have been opened)
・Products that have been defaced or damaged by the customer
Please note that we cannot accept returns of products unilaterally without contacting us in advance.
4. Long-term absence/Refusal to receive the product (returning the package)
If the package is returned without being received due to a long-term absence or refusal to receive it, the round-trip shipping fee and handling fee will be charged.
Also, please note that we cannot resend returned parcels.